Supervision provides additional control over the configuration and restrictions of a computer or device that is owned by your organization. For example, you can control operating system features (e.g., AirDrop) and manage applications (e.g., set up Single App Mode). With Apple School Manager or Apple Business Manager, supervision can be enabled as part of the enrollment process with Jamf Now.
For iOS, iPadOS, and tvOS devices, supervision can be enabled manually using Apple Configurator 2. A computer with macOS 11 or later is considered supervised when a user performs enrollment in Jamf Now. For more information, see Supervision of Apple devices in Apple's Deployment Reference for iPhone and iPad.
Supervision and Jamf Now Features
Many Jamf Now features can only be applied to supervised devices.
Some Jamf Now features require both supervision and Automated Device Enrollment. These include:
Non-removable Management Profiles
Activation Lock Bypass
Pushing OS Updates
Disable installing or deleting apps
Disable "wipe this device"
iTunes explicit content filter
Disable iTunes, Safari, iMessage
Manage App Usage
Restrictions (for iPad and iPhone)
Activation Lock Bypass
Supervising an iPad or iPhone
Note: Devices will be wiped when bringing them under supervision.
There are two ways to supervise an iPad or iPhone:
For new devices, you can supervise devices with Automated Device Enrollment. This is helpful to companies that are growing their Apple deployment or want to refresh devices in the future.
For existing mobile devices that you already deployed, use Apple Configurator 2.5 or later to manually import devices into Apple Business Manager or Apple School Manager and begin supervised management. For more information, see Supervising Mobile Devices with Apple Configurator 2.5 or Later.
Supervising a Mac
There are two ways to supervise a Mac:
Computers with macOS 10.15 or later can be supervised with Automated Device Enrollment.
Computers with macOS 11 or later are automatically supervised when enrolled with Open Enrollment, making it easier to manage an already deployed Mac.
Identifying a Supervised Device
- Open the Settings app on the device.
- Tap General.
- Tap About.
A supervised device displays its supervision status.
How to put iOS device into supervised mode
Because of a change in Apple policy, you must put your iOS device into a supervised mode to install the Safetica app.
How To: Put device into supervised mode with Apple Configurator 2
- Connect your device to a computer running Apple Configurator 2.
- Backup any data you don’t want to lose.
- Click Prepare and select Manual supervision.
- Configure MDM server (enter server url as enrollment url).
- Enter the name of your organization.
- Generate a supervision identity (in case you’ve done this before, pick Choose existing supervision identity option).
- Configure Setup Assistant.
- Prepare your device. Your device will be wiped!
- Restore data from backup.
- Export the supervision identity you created and save it! If you loose your supervision identity, you won’t be able to manage the device.
To get started, you’ll need to open the Mac App Store and install a free application Apple Configurator 2.
You’ll be asked to connect an Apple device to your Mac. Use standard USB cable. On the iPhone, you’ll be asked whether you want to trust the connected Mac. Choose the Trust button. After a moment, device preview will show in the All Devices tab.
To put a device into a supervised mode, it needs to be wiped. If you wish to restore data on your device after supervising it, a backup can be made directly in Apple Configurator 2. Double tap a device and click the Back Up button.
To prepare your connected device for supervision, either right click a device and choose Prepare option from the drop-down menu or click the Prepare button on the toolbar.
Select Manual configuration.
Next, MDM server can be configured.
Temporary solution: enter the server address (https://mguard.safetica.com) as the enrollment URL.
Confirm trust certificates.
You’ll need to enter an organization name. This name will appear on the device, indicating the organization its supervised by. Phone number, email and address can also be entered.
Next, Apple Configurator 2 will offer signing into Device Enrollment Program. Skip this.
Unless you’ve done this before, you'll want to select Generate a new supervision identity. The tool will generate a new identity for your organization. As supervised devices can be paired with multiple workstations, to ensure devices are paired securely, each workstation must have a matching supervision identity — identity certificate (.p12 file) with a private key. It is recommended to safely store this identity files! (To export a supervision identity to other workstations, navigate to Preferences > Organizations, select the identity, click Action pop-up menu (gear icon) and then choose Export Supervision Identity.)
You can now choose which steps will appear during first-time setup assistant.
Click the Prepare button to let Apple Configurator 2 supervise your device.
WARNING: Your device will be wiped after you click Prepare!
If you wish to restore your data, simply right click on the device (now in the Supervised tab), click Restore from Backup and choose the backup you created earlier.
Backups can be deleted from Preferences > Backups > Delete.
Export the supervision identity you created and save it! If you loose your supervision identity, you won’t be able to manage the device.
After connecting to WiFi, Setup Assistant will ask whether you want to let remote server apply configuration. This feature does not work as of now, so choose Skip configuration.
Now you can enroll your supervised device into WebSafetica the usual way.
What is iOS Supervised Mode? How do I activate Supervision?
Last updated August 12, 2021
What is Supervision?
Supervision, introduced by Apple in iOS 5, is a special mode that gives an administrator more control of a device. It is intended for institutionally-owned devices. iOS supervised mode now extends to iPadOS and tvOS, but for simplicity in this article, we use iOS broadly.
While SimpleMDM historically controlled devices owned by employees in a bring-your-own-device (BYOD) fashion, companies now frequently own the devices themselves. This introduces new opportunities for controlling the device with SimpleMDM that previously would have been overbearing for an employee-owned device.
What Does Supervision Allow For?
The following are examples of what’s possible under supervision:
For Apple’s current list of all supervised restrictions, please visit https://support.apple.com/guide/mdm/supervised-restrictions-mdm54960f92a/web
How To Activate Supervised Mode for iOS
The device enters supervision in two ways. The best method depends upon your deployment.
Note: Placing a device in supervision resets the device. All data and settings delete. If you restore data after switching to supervised mode, the device will reset to the mode (supervised or unsupervised) used during backup. Presumably, Apple does this to prevent companies from supervising employee-owned devices.
Supervise a Device with Apple Configurator
Apple Configurator is a macOS application. To supervise a device with Apple Configurator, you must have a macOS computer and USB cable available. Each device needs to connect to the computer. For a few devices, this is a good method.
- Download the latest version of Apple Configurator. We used Apple Configurator 2.2 in this guide. https://itunes.apple.com/us/app/apple-configurator-2/id1037126344?mt=12
- Attach your iOS device to the computer using the USB cable
- Start Apple Configurator
- In the “All devices” view, click the iOS device
- Click “Prepare”
- Select “Manual” from the “Configuration” dropdown
- On the “Enroll in MDM Server” screen, optionally define an MDM server using your SimpleMDM enrollment URL
- On the “Supervise Devices” screen, ensure “Supervise devices” is checked
- Add the details of your company on the following screen if desired
- Generate a supervision identity when prompted (if you haven’t already)
- Click the “Prepare” button once you reach the end of the dialog boxes
- The device will prepare and reset
Supervise Devices using Automated Enrollment with Apple Business Manager (formerly Apple Device Enrollment Program (DEP))
Automated enrollment with Apple Business Manager is used to bootstrap new devices with a working configuration. For instance, automated enrollment can be used to automatically enroll devices in SimpleMDM when they are first unboxed and turned on. It can also place devices in Supervision mode automatically. This process is the way to go if your organization has a non-trivial number of devices that need to be placed under supervision.
More information on Apple automated enrollment/DEP is available here: Explained: The Apple Device Enrollment Program
To configure automated enrollment to supervise your new devices, complete the following steps from within SimpleMDM:
- Click “Enrollments” under the Devices heading
- Under the “Create Enrollment” dropdown, select “Automated Enrollment (DEP)”
- If you haven’t already, follow the instructions to pair SimpleMDM with your Apple Business Manager account
- Once paired, make sure “Place device in Supervised mode” is checked and click “Save”
- Associate your devices with the connected server in Apple Business Manager
- Activate your devices and connect them to the internet to complete enrollment
Once automated enrollment is configured, SimpleMDM automatically enables supervision on all devices enrolled from your Apple Business Manager account.
Get started with a supervised iPhone, iPad, or iPod touch
If your employer or school issues you a iPhone, iPad, or iPod touch, it might be supervised. Learn what it means to use a supervised device, what the owner can see, and how to tell if your iPhone, iPad, or iPod touch is being supervised.
Supervision gives schools and businesses greater control over the iOS devices that they own. With supervision, your administrator can apply extra restrictions like turning off AirDrop or preventing access to the App Store. It also provides additional device configurations and features, like silently updating apps or filtering web usage.
By default, your iPhone, iPad, or iPod touch isn’t supervised. Supervision can only be turned on when you set up a new device. If your iPhone, iPad, or iPod touch isn’t supervised now, your administrator needs to completely erase your device to set up supervision
Check to see if your iPhone, iPad, or iPod touch is supervised
You can find out if your iPhone, iPad, or iPod touch is supervised by looking at the settings for your device. The Supervision message is found at the top of the main Settings page.
Your organization also has the option to display a custom ownership message on the Lock Screen using the Shared Device Configuration profile payload.
Find out what your administrator is supervising
If your iPhone, iPad, or iPod touch is supervised, the organization which owns your device has the ability to install a profile to control what features your device has access to.
If you want to see what features your administrator has modified from the default iOS settings, you’ll need to check your settings.
Tap Settings > General > VPN & Device Management. If there is a profile installed, tap on it to see what type of changes are made.
To learn more about the features changed for your specific organization, ask your administrator whether these settings are enforced.
If your administrator is monitoring your location
You might see a message in your settings that your business or school can monitor your internet traffic and locate your device. The only time your administrator can view the location of your iPhone or iPad is if they put your device into Managed Lost Mode.
When this mode is turned on, it reveals the location of the device to the administrator. If your administrator puts your device into Managed Lost Mode, your device locks and you will see a message on the Lock Screen. Your organization can’t track the location of the device without locking it and showing a notification.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
Mode ipad supervised
What is iOS Supervised Mode and how to Supervise iOS devices?
iOS Supervised Mode gives administrator additional control over the devices. Supervising iOS devices provides a multitude of options such as additional restrictions, enhanced profile features and multiple device configurations. iOS Supervised Mode is available in iOS, iPadOS and tvOS. iOS Supervised Mode can be enabled using
The important difference between the two methods is, when devices are supervised using ABM can never be unmanaged by users. Even if the device is factory reset, management still gets applied after device reset.
Benefits of iOS Supervised Mode
Some of the benefits of supervising iOS devices are mentioned below:
- Enables automatic installation of apps without user intervention.
- Enables locking devices to a single app or to multiple apps using Kiosk.
- Enables whitelisting/blacklisting web content on iOS devices.
- Enables restricting wireless transfer of files between iOS devices using AirDrop.
- Enables app blacklisting on iOS devices.
- Enables restricting apps from using cellular data.
- Enables managing web usage by routing all communications to internet via Global HTTP Proxy.
Supervising devices using Apple Configurator
Apple Configurator is a free application provided by Apple to supervise devices. Know how to enable iOS Supervised Mode through Apple Configurator, with this tutorial video.
Ideally suited for:
- Few devices.
- Device sharing.
- Corporate devices.
- Available at no additional cost.
- Requires no account to be created.
- Requires a Mac.
- Devices need to be physically connected to a Mac to apply supervision.
- Time consuming to deploy.
Supervising devices using Apple Business Manager (ABM)
Apple Business Manager (ABM) is a free portal provided by Apple to help large organizations deploy devices easily. In case, you're still using Apple DEP, you can understand Apple DEP from this tutorial video.
Ideally suited for:
- Large educational institutions and organizations.
- Corporate devices.
- Many devices.
- Integrating with MDM solutions.
- Wireless enrollment.
- Mandatory MDM management.
- Simplified setup.
- Over-the-air (OTA) supervision.
- Requires an account with Apple.
- Devices must be purchased either directly or from an Apple-authorized reseller.
NOTE: In case the devices are purchased neither directly nor from reseller, you can add them to ABM/DEP using Apple Configurator. Click here to know more about adding any device to ABM and click here to know more about adding any device to DEP.
Supervise your Family's iPhone or iPad
Enable App Management and Location Tracking.
Supervise your iOS Device in 3 Easy Steps.
Open this page on your desktop browser and then follow these steps:
Commonly asked questions
- Why should I Supervise my child's iPhone or iPad?
A "Supervised" iOS device allows parents to have a more holistic control over their children's digital experience. Using Mobicip on a Supervised iPhone or iPad, parents can block unnecessary or inapprpriate apps and games and also track their child's location instantly, any time anywhere.
- Is it safe to place devices in "Supervised Mode"?
"Supervised Mode" is completely safe! Supervision is a regular process provided officially by Apple to prepare a device for remote management from applications like Mobicip. This mode is widely used by schools, districts, and companies to remotely manage devices. If your children use an iPad at school, they are probably already supervised.
- How does Mobicip's App Blocking work?
Once blocked, the app in question will simply disappear from your child's iPhone or iPad. Parents can also search apps on the Appstore and block them even before their kids download them on their iOS devices.
- How does Mobicip's Location Tracker work?
With a simple tap, parents can locate their child's iPhone or iPad. Mobicip reports the last known location of your kid's iOS device instantly. Please note that your children will get a notification when you attempt to locate them.
- Can the children remove or delete the "Supervised Mode"?
No. Absolutely not. The parents, who placed the iOS device in "Supervised Mode", alone can turn it off.
- I am not tech-savvy. Where can I find help?
We have tons of tutorials, videos, FAQs and blog articles to assist you. You could also check out our helpdesk. If you still need further assistance, please reach out to us. Mobicip is designed with customer experience in mind so setting up and managing your devices should be simple and straightforward. But we are always close at hand to guide you.
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