Arctis 9x software

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It’s a single installation that leaves only one process running behind the scenes on your computer – simple, easy, effective.


GameSense is the new way that your games and gear become one. SteelSeries Engine 3 talks directly to your game, which changes your device's illumination in real time, based off of in-game events. Ammo, health, kills, money, and cooldown timers are just a few things that you can integrate into your gear. The possibilities are endless!

Grab Your Gear and Let's Go

What better game to use for the first GameSense experience than CS:GO. We've worked with the team over at Valve in order to bring you the coolest experience available. Incorporate ammo, health, armor, kills per round, flashbang blindness, and much more into all of your gear.

Infinitely Customizable

With all this data, we give gamers an unlimited number of ways that they can display the information on their devices. Pick what keys display the illumination effects, and choose how the effect is displayed.

Everything Under One Roof

All of our SteelSeries Engine 3 devices featuring RGB illumination are compatible with GameSense. From the Rival, Siberia v3 Prism, Apex M800, and to all future illuminated devices waiting in the wings – all of them can take advantage of this awesome platform.

Easy for Developers

No libraries to link with your game. Use any language you like. Simply define your own game events and handlers using JSON and post to SteelSeries Engine 3’s RESTful API.

High Performance

We designed SteelSeries Engine 3 to have a low impact on your gaming rig. Your computer’s memory and CPU should be able to focus on gaming, not running some bloated software suite. Engine uses minimal resources so you can maximize your frames per second.

User Friendly

We bridged the gap between casual gamers that love to change their lighting effects and the hardcore fans looking to create in-depth macros for heavy MMO use. Engine has a clean, beautiful design. It’s intuitive and doesn’t require a software engineering degree to use.

Cross Platform

From the beginning, when we re-engineered SteelSeries Engine starting with version 3, the objective was to make it multi-platform and lightweight. Mac OS X users aren’t treated like second-rate citizens. Engine’s performance and functionality is basically identical on both Mac and PC.

Easy Updates

We bring the updates right to your desktop so you can spend less time searching and more time gaming. Notices to update SteelSeries Engine, and firmware for your devices, appear right within the app so you are always up to date with our cutting-edge features.

Automatic Profiles

Thanks to SteelSeries Engine our products are now one big happy family. Not only can your SteelSeries devices have specific settings for different games but they also communicate with each other giving you detailed integration and controls. With a simple button press on your keyboard or mouse you can instantly rebind buttons or modify illumination across all your hardware, including your headset.

Inter-Device Communication

Thanks to the unified software your SteelSeries devices will fluidly work together. For instance, clicking the zoom/scope button on your mouse could activate an equalizer setting for your headset that focuses on the highs for better listening to footsteps.


SteelSeries CloudSync lets you backup, share and sync your settings across all your platforms. Simply create a SteelSeries ID, login, and send your data to the cloud. Your settings are just a couple of clicks away no matter where you end up gaming.


We’ve taken RGB illumination to all-new levels. With 16.8 million colors available on many of our devices we want to give you as much control as possible over the lighting. Amazing effects and color-changing patterns are available to pick from. On some devices like the M800 you can create your own unique, custom lighting patterns.

Macros & Binds

Unlock complete control of your device’s buttons and keys within SteelSeries Engine. It lets you bind a keyboard button for on-the-fly macro recording while you game. For even more control use the advanced built-in editor to craft your own macros or take advantage of powerful text-based macros.

It also lets you rebind buttons and keys as you see fit so you can maximize the layout of your controls, get the most out of your hardware and play better.

What's New:

New Devices Supported!

  • The Arctis Pro line of headsets now is supported in SteelSeries Engine (includes Arctis Pro, Arctis Pro + GameDAC, and Arctis Pro Wireless).

Arctis Pro + GameDAC

  • Control your GameDAC from SSE and create custom configurations to easily manage your audio, illumination, and device settings.
  • Audio customization options include the ability to enable/disable DTS Headphone:X v2, adjust the 10-band equalizer with easy to use presets, and set Gain Control (High/Low), allowing you to crank the GameDAC volume up to 11.
  • On the microphone side you can personalize your sidetone level and set your overall mic volume level.
  • In the Illumination panel you can create unique illumination effects for your earcups (each earcup is an individual zone) as well as set the RGB states of the mic LED when muted and unmuted.

OLED Screen Settings

  • You can also control your OLED screen brightness and dictate idle time out delay.

Engine Apps

  • Robust Engine apps support includes the customization of what events and effects apply to your illumination zones and OLED screen.
  • PrismSync, Discord integration, and Audio Visualizer Engine Apps are integrated with the Arctis Pro + GameDAC. In addition, GameSense is supported for games such as CS:GO and Dota 2.

The Arctis Pro features illumination, audio, and microphone customization options. Create unique illumination effects for the earcups and mic boom. On the audio side, you can now install and control DTS Headphone:X v2, create custom EQ settings, and enable three levels of Dynamic Range Compression. For your microphone, you can set Mic Volume level, personalize your sidetone level and enable software-based noise reduction.

SteelSeries Engine 3.12.0 adds DTS Headphone:X v2 support for PC (Windows only), configuration management, and Engine Apps integration, enabling Discord notifications, CS:GO stats, and more to display on your OLED screen.

Additional customization options for the Arctis Pro Wireless, such as EQ customization, EQ Presets, Mic Sidetone levels, and more will be released soon in 3.12.1. In the meantime, these features can all be controlled from the device’s OLED screen menu.

New Firmware

  • Arctis Pro + GameDAC – 1.29.0. Adds Gain control in the OLED, allowing you to increase the max volume of the audio output from the GameDAC.

Bug Fixes

  • Fixed an issue on Mac OSX causing the wrong configurations to auto-launch with applications
  • Fixed an issue with DTS Headphone:X not enabling properly on the Dell AE2 headset

Supported Products:

  • M800
  • Sentry
  • Siberia v3 Prism
  • Ths Sims 4 Mouse
  • 9h Headset
  • Call of Duty
  • Diablo Headset
  • Diablo Mouse
  • Siberia v2 Iluminated
  • DOTA 2
  • Stratus XL
  • DOTA 2 Rival
  • Siberia Elite Prism
  • Sims Headset
  • Heroes of the Storm
  • Sensei Wireless
  • Rival
  • Sensei Raw
  • Guild Wars 2
  • Guild Wars 2 Keyboard
  • Mini Apex
  • Apex Raw
  • Siberia Raw Prism
  • WOW Headset
  • Kinzu v3
  • Siberia Elite
  • Siberia
  • Siberia v2
  • World of Tanks

We are working hard to convert all products to the new Engine 3. As we add products they will appear listed above. If your device is not currently supported by SteelSeries Engine 3, please download SteelSeries Engine 2 for Windows or SteelSeries Engine 2 for Mac.

Previous versions:


Engine has a new home, for more information head over to SteelSeries GG

Recently Supported Devices

One application for all your settings

Engine was designed to have a low impact on your gaming rig while handling all of your important gaming settings.

Automatic game configurations

User configurations like the Rival 710's OLED display can change based on which game you're playing.

Illumination, macros, binds and more

Customize illumination settings on your Arctis 5, or set up advanced macros and binds for your Apex Pro or Apex Pro TKL keyboard.

Software illumination controls
Tactile alerts software plugin window

Tactile alerts

Use Engine to customize the vibration patterns, duration, intensity, and triggers for your Rival 500 or Rival 710.

Settings across platforms

SteelSeries CloudSync lets you backup, share and sync your settings across all your platforms. Create a SteelSeries ID, login, and send your data to the cloud.

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[SOLVED] SteelSeries GG (Engine) Not Working on Windows

SteelSeries Engine is now a part of a new app called SteelSeries GG. However, many players are still reporting program issues after this update, such as not launching and not detecting devices.

If you’re on the same boat, you may find the answers here. Based on user feedback, we’ve come up with some fixes that could solve the problem right away. Try them and restore the glory of your SteelSeries.

SteelSeries Engine is no longer available. So you’ll need to switch to its new version SteelSeries GG.

Try these fixes

You might not need to try them all. Simply work your way down until you find the one that does the trick.

  1. Perform a clean boot
  2. Reinstall SteelSeries GG
  3. Reinstall your device drivers
  4. Make sure you’re using the latest device drivers
  5. Install all Windows updates

Fix 1: Perform a clean boot

There’re reports showing that SteelSeries GG won’t work when there’s a software conflict. It might be hard to troubleshoot programs one by one, so you can use a clean boot to speed up the process. It allows you to start Windows with the minimum services and programs.

Here’s how:

  1. On your keyboard, press Win+R (the Windows logo key and the r key) at the same time to invoke the Run box. Type or paste msconfig and click OK.
  2. In the pop-up window, navigate to the Services tab and check the box next to Hide all Microsoft services.
  3. Uncheck all the services EXCEPT those belong to your hardware manufacturers, such as RealtekAMDNVIDIA, Logitech and Intel. Then click OK to apply the changes.
  4. On your keyboard, press CtrlShift and Esc at the same time to open Task Manager, then navigate to the Startup tab.
  5. One at a time, select any programs you suspect might be interfering, and click Disable.
  6. Restart your PC.

Now you can launch SteelSeries GG and see if it’s working. If the issue is gone, you can root out the offender by repeating the steps above, but only disable half of the services and programs.

If the issue lingers on, you can check out the next fix.

Fix 2: Reinstall SteelSeries GG

The issue could be caused by misconfigurations when installing SteelSeries GG, or it might be just a glitch. Either way, you can try to fix it by reinstalling the software.

  1. On your keyboard, press Win+R (the Windows key and the R key). Type or paste appwiz.cpl and click OK.
  2. Right click SteelSeries GG and click Uninstall. Then wait for the process to complete.
  3. Visit the SteelSeries GG website and download the latest version. Once downloaded, open the installer and follow the on-screen instructions to install.

Now you can check if SteelSeries GG is working properly.

If reinstalling doesn’t give you luck, you can continue to the next method.

Fix 3: Reinstall your device drivers

The SteelSeries GG not working issue could mean you’re using broken or buggy device drivers. In troubleshooting driver issues, one easy fix would be reinstalling.

Though rare, uninstalling drivers could cause computer issues. If you’re not a tech savvy user, please jump to the next fix to update the drivers instead.

You can use these steps to reinstall the SteelSeries device drivers:

  1. On your keyboard, press Win+R (the Windows logo key and the R key) to invoke the Run box. Type or paste devmgmt.msc and click OK.
  2. Double click to expand the category of your device. (For mouse and keyboards, look into Human Interface Devices. If it’s a headset, check out Sound, video and game controllers.)
    Then right click your device and select Uninstall device.

    If you can’t find your device, you can check the manual for instructions. Or you can jump to the next fix to scan and update device drivers.

  3. In the pop-up window, tick the box next to Delete the driver software for this device. Then click Uninstall.
  4. Now restart your PC and check if SteelSeries GG is working now. (Usually Windows 10 will install the drivers automatically after a restart.)

If reinstalling drivers doesn’t help, take a look at the next fix below.

Fix 4: Make sure your device drivers are up to date

The issue could also be caused by outdated device drivers. The latest drivers usually address most of the compatibility issues. And that’s exactly why we always recommend keeping your drivers up to date.

You can update your drivers manually, by going to the manufacturer’s website and searching for the latest driver installers for your model. But if you’re not comfortable playing with device drivers, we recommend using Driver Easy. It’s a tool that detects, downloads and installs any driver updates your computer needs.

  1. Download and install Driver Easy.
  2. Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
  3.  Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system.
    (This requires thePro version – you’ll be prompted to upgrade when you click Update All. If you don’t want to pay for the Pro version, you can still download and install all the drivers you need with the free version; you just have to download them one at a time, and manually install them, the normal Windows way.)

The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at [email protected]

After updating your drivers, restart your PC and check if the problem is gone.

If the latest drivers can’t solve the problem, you can continue to the next solution.

Fix 5: Install all Windows updates

Microsoft rolls out Windows updates on a regular basis, mainly targeting compatibility issues. To avoid system issues, you should make sure you’ve installed all the system updates.

  1. On your keyboard, press Win+I (the Windows logo key and the i key) to open the Windows Settings app. Click Update & Security.
    update & security
  2. Click Check for updates. Windows will then download and install the available patches. It might take some time (up to 30 mins).

To confirm you’ve installed all the system updates, repeat these steps until it prompts “You’re up to date” when you click Check for updates.

Once done, do a reboot and check if the problem disappears.

Hopefully, you’ve fixed the issue and can get your SteelSeries GG working properly. If you have any problems or ideas, jot them down in the comments below and we’ll get back very soon.


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Arctis 9X Wireless Gaming Headset for Xbox

Xbox One and Next-Gen Xbox

Neodymium Drivers

40 mm

Headphone Frequency Response

20–20000 Hz

Headphone Sensitivity

98 dBSPL

Headphone Impedance

32 Ohm

Headphone Total Harmonic Distortion

< 3%

Headphone Volume Control

On Ear Cup

Microphone Frequency Response

100–10000 Hz

Microphone Pattern


Microphone Sensitivity

-38 dBV/Pa

Microphone Impedance

2200 Ohm

Microphone Location


Bluetooth profiles


Frequently Asked Questions

Do I need to plug the headset into a controller for chat?

No, the game audio and chat audio are fully wireless with no need to connect any wires to a controller or even the Xbox itself. Setup is as simple as taking the headset out of the box, putting it in pairing mode, and pressing the connect button on the Xbox. That’s it!

What is different about ‘Integrated Xbox Wireless’?

The Arctis 9X was developed with Microsoft to include technology that allows the headset to connect directly to the Xbox without any dongle or transmitter. This provides the same convenient wireless functionality of the Xbox controller and with an equally simple setup.

What’s the difference between Arctis 7 and Arctis 9X?

The Arctis 9X builds on everything that’s great about the Arctis 7, from the sound quality and microphone clarity to the comfort and high end materials. But the Arctis 9X was built specifically for Xbox with the integrated Xbox wireless audio and dual wireless functionality with Bluetooth.

Is Arctis 9X a Bluetooth headset?

It does include Bluetooth, but this is not the wireless method used for gaming. Rather, the Arctis 9X features a dual-wireless system where its direct Xbox Wireless connection is used for gaming while Bluetooth is used to connect to mobile devices. The best part of this system is that audio from both wireless connections can be used simultaneously. So while gaming on the Xbox you can also be listening to music, chatting with friends on Discord, or taking a phone call.

9x software arctis

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Steel Series Engine 3 Intro - How to Get Better Sound Steel Series Headphones

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Now discussing:

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